Privacy Policy
Effective Date: 11-06-2023
Introduction
Welcome to HelpingHour (“we,” “us,” or “our”). At HelpingHour, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, utilize, share, and safeguard your information when you engage with our website, helpinghour.com, and utilize our services related to website design, development, graphic design, digital marketing, and SEO services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect various types of information from you, including:
Personal Information: When you use our services, you may provide us with personal information such as your name, email address, contact details, and payment information.
Usage Information: We may collect information about your interactions with our website and services, including IP address, browser type, device information, pages visited, and actions taken.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the collected information for various purposes, including:
Providing Services: We use your information to deliver the services you request, such as website design, development, graphic design, digital marketing, and SEO services.
Communication: We may send you transactional emails, updates, and promotional materials related to our services.
Improving Our Services: Your information helps us enhance our services, tailor content, and optimize the user experience.
Legal Obligations: We may use and disclose your information as required by law or to protect our rights and interests.
Lawful Requests: If lawfully requested by public authorities, including law enforcement or legal processes, we may disclose information in good faith.
Adherence to Laws: We shall adhere to all applicable laws and regulations, ensuring the necessary information sharing as required by legal mandates.
Aggregate and Anonymous Sharing: To enhance user experience, we may share anonymous, aggregated information with advertisers, publishers, sponsors, business partners, and other third parties.
Analytics Services: We employ third-party analytics services, including Google Analytics, which may use cookies to track online activities across various sites for non-advertising purposes. For insights into Google Analytics’ data practices and control options, please visit https://www.google.com/intl/en/policies/privacy/partners/.
Policy Regarding Data Sharing and Disclosure
We may share your information with:
Service Providers: We may engage third-party service providers to assist with our operations and services, such as payment processing and analytics.
Business Partners: We may share information with business partners in connection with joint offerings, promotions, or other collaborations.
Legal Compliance: We may share information to comply with legal obligations or respond to lawful requests.
Crime Prevention and Detection: If we suspect, in our exclusive judgment, that our services are being misused for criminal activities, we may share relevant data to report such activities or cooperate with other entities to mitigate fraud risks and enhance security measures.
Your Choices
You have options to manage your information:
Opt-Out: You can opt out of receiving promotional emails from us by following the instructions provided in the emails.
Access, update, or delete your personal information by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings.
Policy Regarding Data Security
We implement measures to safeguard your information from unauthorized access and use. However, no method of transmission over the Internet is entirely secure. We cannot guarantee the security of your information.
Our Policy Regarding Children
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
Payment Information
When you choose any service through the Services, our payment processing service provider will collect your name, phone number, email address, mailing address, billing address, and complete credit card information that enables them to receive your payment. Our payment processing service provider may also retain this information to enable you to purchase additional items through our Services without having to re-enter it each time. Please note that purchases from third parties may also be subject to additional policies.
You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. Mindstorm may revise the pricing for the Virtual Items offered through the Service at any time. YOU ACKNOWLEDGE THAT HELPINGHOUR IS NOT SUPPOSED TO PROVIDE A FULL REFUND FOR ANY REASON AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
Changes to the Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our website or other means.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, you can contact us at [email protected].
In summary, at HelpingHour, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data. By using our services, you agree to the practices described in this policy. If you have any questions, please don’t hesitate to reach out to us.